Privacy Policy
Introduction
Last Updated: July 2026
Ursa Major Install Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your personal data when you visit www.ursamajorinstall.com, contact us through our website or enquire about our services.
We process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy legislation.
Who We Are
Ursa Major Install Ltd
Company Number: 13663960
VAT Number:
Email: hello@ursamajorinstall.com
Information We Collect
Website Visitors
Squarespace automatically collects:
IP address
Browser and device information
Pages visited
Referring website
Security and performance data
This information helps operate and secure the website.
Contact Form Enquiries
When you contact us we may collect:
Name
Email address
Telephone number (if provided)
Project address or location
Details about your enquiry
Any photographs, plans or documents you choose to send
Project Information
During the course of providing quotations or completing projects, you may choose to send us photographs, plans, measurements or other project information.
This information is used solely to prepare quotations, coordinate projects and deliver our services. It is treated as confidential and is only shared where necessary to carry out the agreed work.
How We Use Your Information
We use your information to:
respond to enquiries
prepare quotations and coordinate projects
communicate during projects
provide our services
maintain business records
comply with legal obligations
improve our website
We do not send marketing emails or newsletters.
Lawful Bases for Processing
We rely on the following lawful bases:
Performance of Contract: to prepare quotations, coordinate projects and provide the specialist delivery, installation and project support services you have requested.
Legitimate Interests: to improve our services, protect our business and prevent fraud
Legal Obligation: for accounting, tax and compliance requirements
Third-Party Access to Data
We only share your information when necessary, including with:
Squarespace (website hosting)
Microsoft 365 (business email)
Google Analytics 4 (website analytics, with your consent)
Professional advisers, such as accountants or insurers, where necessary.
We never sell your data. All third parties must comply with GDPR and treat your data securely.
Cookies
This website uses cookies and similar technologies to help the website function correctly, improve your browsing experience and, where you have given your consent, collect anonymous analytics information.
When you first visit our website, you will be given the option to accept, reject or manage non-essential cookies through our cookie banner. You can also control cookie settings through your browser at any time.
We use:
Essential cookies that are necessary for the website to function.
Analytics cookies provided by Squarespace Analytics and Google Analytics 4 to help us understand how visitors use our website. These cookies are only used with your consent.
For details of all Squarespace cookies used, please visit:
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
You can control cookies through your browser settings.
Analytics
Analytics information may include:
page views
clicks and navigation
approximate location (derived from IP address)
device and browser information
referring websites
This information is used in an aggregated form to help us improve the performance and usability of our website. It is not used to identify individual visitors.
Retention
We keep your personal data only as long as necessary to:
respond to your enquiry
provide the requested services
meet legal, tax or accounting obligations
After this period, personal information will be securely deleted or anonymised where appropriate.
Your Rights
You have the right to:
Request a copy of the personal data we hold
Request corrections
Request deletion (where appropriate)
Object to certain processing
Restrict processing
Withdraw your consent where processing is based on consent (for example, analytics cookies).
Lodge a complaint with the ICO
To exercise your rights, email: hello@ursamajorinstall.com
ICO: https://ico.org.uk/concerns
Changes to This Policy
We may update this policy to reflect legal or operational changes.
The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact: hello@ursamajorinstall.com